RTCHK 隱私權政策 | Privacy Policy

生效日期 / Effective Date: 2025年2月27日

  • 歡迎使用 RTCHK 的服務。我們重視您的隱私，並致力於保護您的個人資料。本政策說明我們如何收集、使用及保護您在使用我們平台（包括 WhatsApp Business API 整合及 CRM 服務）時的資訊。

    Welcome to RTCHK. We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our platform, including WhatsApp Business API integration and CRM services.

  • 為了提供技術供應商服務，我們可能會收集以下資訊：

    To provide our Tech Provider services, we may collect the following:

    • 賬戶資訊：姓名、公司名稱、電郵地址及聯絡電話。

      Account Information: Name, company name, email address, and contact number.

    • 平台資料：經您授權後，從第三方平台（如 WhatsApp/Meta）獲取的對話內容、聯絡人名稱及互動時間。

      Platform Data: Upon your authorization, message content, contact names, and interaction timestamps from third-party platforms (e.g., WhatsApp/Meta).

    • 技術數據：IP 地址、瀏覽器類型及使用記錄。

      Technical Data: IP address, browser type, and usage logs.

  • RTCHK 僅將收集到的資料用於以下用途：

    RTCHK uses the collected data solely for the following purposes:

    • 提供及維護我們的自動化訊息與 CRM 整合服務。

      To provide and maintain our automated messaging and CRM integration services.

    • 協助客戶管理與其終端用戶的溝通。

      To assist clients in managing communications with their end-users.

    • 確保系統安全並優化用戶體驗。

      To ensure system security and optimize user experience.

    • 不出售資料：我們承諾絕不向第三方出售或租借您的個人資料。

      No Sale of Data: We commitment never to sell or rent your personal data to third parties.

    • 資料儲存：所有資料均儲存在加密的伺服器中，並採取嚴格的安全措施。

      Data Storage: All data is stored on encrypted servers with strict security measures.

    • 第三方披露：除法律要求或為提供服務所必須（如與 Meta 接口對接）外，我們不會披露您的資料。

      Third-party Disclosure: We do not disclose your data except as required by law or as necessary to provide our services (e.g., interfacing with Meta).

  • 您有權要求查閱、更正或刪除我們持有的關於您的個人資料。如需行使這些權利，請透過以下方式聯絡我們。

    You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us via the details below.

  • 如果您對本隱私權政策有任何疑問，請聯絡：

    If you have any questions regarding this Privacy Policy, please contact:

    RTCHK 

    Email: [請填寫你的公司電郵 / Insert your company email] 

    Website: https://www.rtchk.com

 
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